Ting was created to help prevent one of the most devastating—and often invisible—threats to your home: electrical fires. But to fully understand how Ting helps protect what matters most, it’s important to know what it isn’t designed to do.
Ting was created with a clear purpose: to help prevent electrical fires by catching hidden hazards early. While it plays a powerful role in helping protect your home, it’s just as important to understand what Ting isn’t meant to do—like replacing smoke detectors or shutting off your power.
Here’s what to keep in mind.
#1: Ting Doesn’t Prevent 100% of Electrical Fires
But it can help prevent most of them.
While we’re dedicated to continuously making Ting even better, today Ting cannot prevent 100% of electrical fires. Ting detects and monitors electrical arcing that develops overtime, but some electrical failures happen too suddenly or don’t produce detectable arcing, like catastrophic failures or dangerous “glowing” connections.
Ting does prevent ~80% of electrical fires, and our Fire Safety and Engineering teams are always improving Ting technology to reduce the remaining 20% of electrical fires that it does not yet prevent.
Since Ting cannot prevent all electrical fires, always stay aware and trust your own senses (eyes, ears, and nose) to detect electrical problems. If you have questions, especially if you suspect an electrical risk in your home, please contact us immediately.
#2: Ting Doesn’t Replace Smoke Detectors
You still need smoke detectors—always.
Ting is designed to help prevent electrical fires before they start, not to detect smoke or flames. Fires can be caused by many things including candles, cooking, heating equipment, mechanical failures and more, so working smoke detectors are still essential for alerting you to active fires in your home.
Ting does add a proactive layer of safety to your home by helping to prevent electrical fires before they start. By continuously monitoring your electrical system for the precursors to electrical fires, tiny arcs and sparks caused by loose connections, damaged wiring, or faulty appliances, Ting works alongside other safety tools such as smoke detectors, fire extinguishers, and sprinkler systems to help keep you safe.
#3: Ting Doesn’t Turn Off Your Power or Detect Tripped Breakers
But it alerts you when hidden hazards require attention.
Ting isn’t a circuit breaker—it won’t shut off your power, nor is it designed to detect when a breaker trips. Breakers respond to overloads and short circuits, which are outside Ting’s monitoring scope. Electrical fires typically do not start from faults that trip breakers, since the breaker has done its job to protect you. Tip: never try to reset a breaker that has tripped multiple times. If a breaker “re-trips,” then leave the breaker off and schedule an electrician to check out the breaker and circuit.
Ting does detect the types of slow-building electrical fire hazards that breakers don’t always catch, which are the leading cause of electrical fires.
#4: Ting Doesn’t Listen, Record, or Spy on You
Your privacy is protected.
Ting has no microphone, no camera, no speaker, and no motion sensors. It doesn’t listen or record anything about you or your family.
Ting does focus on its one and only job: to quietly monitor your electrical system and alert you to hidden dangers.
#5: Ting Doesn’t Measure Energy Usage
It focuses entirely on fire prevention.
Ting does not track your home’s power usage, kilowatts, or energy consumption.
Ting does measure voltage patterns and uses advanced AI technology to detect invisible electrical hazards that pose fire risks.
#6: Ting Doesn’t Help Prevent Fires Without You
But it gives you expert help—every step of the way.
If Ting detects a fire hazard, you’re not on your own! Our expert Fire Safety Team will explain what’s going on and guide you through the next steps to a safe repair. And if professional electrical work is required, we’ll help coordinate it with remote expert support during the visit, and up to $1,000 in lifetime labor coverage toward repairs.
Ting does rely on your immediate response if a hazard is detected so we can work together to keep your home safe. The Ting sensor alone will not fix the hazard.
Ting’s Primary Role in Home Safety
- Proactively detects early warning signs of electrical fire hazards
- Monitors your home’s entire electrical system 24/7
- Notifies you immediately if danger is detected
- Connects you with fire safety experts
- Coordinates remediation when needed—with financial support
- Helps prevent ~80% of electrical fires before they start
Ting was designed to help solve one of the most critical safety challenges in your home: preventing electrical fires before they start. While it doesn’t replace other safety essentials or prevent all electrical fires, Ting adds a powerful layer of protection and addressing hidden electrical risks that no other solution has before.
Fire prevention is at the core of what we do, and Ting plays a vital role in your home’s overall fire safety plan.