See How Ting Works
See the
Unseen
Plug Ting into any outlet, connect the app, and within minutes it’s working to help protect your home. With a single smart sensor, Ting can detect what you can’t, whether it’s hidden behind walls, inside devices, or coming from the power entering your home.
Instant Alerts. Expert Action.
Ting pairs cutting-edge technology with world-class support to help keep you safe.
Real-Time Alerts
Get alerts for fire hazards, power outages, and more directly on your smartphone.
Fire Prevention Service
Our world-class Ting Fire Safety Team leads you through finding and fixing Ting-identified hazards.
Hidden Hazards Detected by Ting
From wiring behind your walls to faulty appliances and incoming power, Ting uncovers hidden fire risks to help keep your family safe.
It Just Takes 2 Minutes
Download the App
Grab your phone and download the Ting app to get started.
Connect the Sensor
Connect your sensor and let the app walk you through quick setup.
Relax, Ting’s on it
It’s that easy. No tools or professionals. Just peace of mind.
You’re Covered with $1,000 Towards Repairs
Ting doesn’t stop at detection. If a fire hazard is detected by Ting, our team guides you through the fix and covers up to $1,000 to professionally repair it. Your safety is our priority.
“The peace of mind that it has brought to my family is truly invaluable.”
Jesse C. | Washington
Getting Started:
Our Most Asked Questions
Do I need more than one sensor?
For the majority of homes, one Ting is sufficient. However, for homes that have more than one main electric breaker panel (i.e., has its own separate feed from the electric meter or utility) one Ting is required for each main electric breaker panel. If homes have sub-panels that are located within a single physical structure and connected to a single main electric breaker panel, one Ting is enough. If a sub-panel is installed in a detached or remote building a separate Ting will be required for that building (i.e. barn, shed, detached garage). Please click here to confirm how many Tings are needed for your home.
Can I use the sensor without the service?
Ting is exclusively designed as a 24×7 monitoring service for your home’s electrical system, with the Ting sensor at the heart of the service. Neither the sensor nor the Ting Sensor app is functional on its own and is not sold separately. Details can be found in our Customer Policies here.
What’s the best location for my Ting sensor?
Please first review the following guidelines to ensure proper operation of your Ting sensor:
- Ting must be plugged directly into a normal 120V outlet. Do not install Ting on a power strip, smart plug or switched outlet (an outlet that is controlled by a wall switch).
- Ting is best installed in an empty wall outlet in a lesser-used part of your home.
- Avoid plugging Ting into a kitchen outlet, your main living space or rooms filled with appliances and electronic devices.
- Do not install in your garage, outdoors, or in any unconditioned
environment.
What type of home setup is Ting compatible with?
Ting is designed to be simple and versatile, making it compatible with a wide range of home setups.
To install Ting, the power delivered to the home or unit must be single-phase or split-phase, which is typical of nearly all U.S. homes. You must have your own utility meter, and you pay your own electric utility bill.
While the majority of homes require only one Ting, homes with multiple electric breaker panels require one Ting per panel.
Ting is fully compatible with all types of electrical wiring, including aluminum, as well as solar power systems and home battery backup systems. The Ting sensor and service are designed for use only in the United States. Ting is not currently suitable for RVs, 3-phase commercial power configurations, or commercial buildings.
Can I buy a Ting sensor from a marketplace like eBay or other sellers?
No. Ting can only be acquired from Whisker Labs or from our insurance partners.
Ting is sold and distributed as a bundled service (the ‘Ting Service’), which includes a sensor and service subscription and service activation. The Ting Service – which includes the Ting Sensor – is non-transferable. The Service subscription is bound and authenticated by the Sensor serial number, which is tracked to ensure authenticity for our customers. The Ting Sensor is never sold by itself, whether it is sold online on a marketplace or offered for sale by another individual (also considered an unauthorized reseller). Marketplaces such as Facebook, eBay, and others are NOT authorized to sell or distribute Ting.
More details can be found in our Customer Policies here.
Does Ting prevent all electrical fires?
Ting prevents most electrical fires — but not all.
Ting is designed to detect early signs of electrical hazards before they become fires. But like all safety tools, it has limits. Ting can’t prevent sudden, catastrophic events like lightning strikes or power surges that cause instant damage. While it’s proven to prevent 4 out of 5 electrical fires, always trust your senses. If you see, hear, or smell something that concerns you, reach out to us right away.