See How Ting Works
Early Detection of Hazardous Arcs
Ting helps protect your home from electrical fires by detecting dangerous electrical arcing through continuous analysis of over 30 million electrical signals per second.
Once connected to a single outlet, Ting monitors for tiny, high-frequency signals that indicate fire risk. These signals travel through your electrical system and are detected by Ting’s specialized hardware and digital signal processing.
The result: detection and resolution of hidden hazards, before they turn into devastating fires.
Intelligent Tech Meets Human Expertise
Much like image recognition technology, Ting is building a continually evolving library of electrical “signatures” that signal hazardous arcing. With every signal, Ting gets smarter, improving its ability to detect electrical fire risk.
But detection is only half the story. When a hazard is identified, Ting alerts our Fire Safety Team, the world’s leading experts on electrical fire risk, who guide you through resolution. It’s the power of intelligent sensing, paired with real people who know how to act on it.
“This technology is a game changer.”
Brian C. | Michigan
Ting Detects What You Can’t See
Ting uses advanced technology to detect earliest signs of electrical fires—micro-arcs and sparks from faulty wires, loose connections, or appliances. Ting catches these signals early, before a fire sparks.
Private and Non-Intrusive Tech
No audio. No video. No activity tracking. Ting only measures voltage, because that’s where hidden electrical dangers begin.
No Cameras
Ting doesn’t see into your home – just into your wiring.
No Microphones
Ting does not have any microphones or other sensors that collect information about you.
No Energy Usage Tracking
Ting is not designed to measure power or energy consumption in the home. The Ting sensor measures voltage to monitor your electrical network for electrical fire hazards.
Straight from the Source
Explore articles and resources that take you even deeper how Ting works.
Peer-Reviewed White Paper
Ting’s Electrical Fire Prevention Efficiency (EFPE) and key metadata associated with more than 1,000 cases.
Ting-Detected Fire Hazards
Discover more about the types of potential fire hazards Ting identifies and remediates for homeowners.
6 Things Ting Doesn’t Do
To fully understand how Ting helps protect what matters most, it’s important to know what it isn’t designed to do.
The Most Asked Questions
About How Ting Works
How can Ting monitor your entire home’s electrical system from just one outlet?
Ting helps detect hazards throughout the entire electrical system of your home, not just the outlet the sensor is plugged into or the circuit it is on. Once plugged in and installed, Ting detects hazardous arcing on all home circuits regardless of voltage (120V or 240V.) However, for homes that have more than one main electric breaker panel (i.e., has its own separate feed from the electric meter or utility) one Ting is required for each main electric breaker panel.
How does Ting work with split phase power?
Ting was extensively tested regarding its ability to detect arcing on the opposite phase from which it is installed. Ting detects micro-arcing, the precursor to imminent electrical fires, at high frequencies. Since each phase of a home’s electrical system shares a common neutral back at the main breaker panel, arcing signals from one phase can be detected by Ting even if it is on the opposite phase. Thus, each outlet in the home will see the signal no matter its location of origin to some degree.
Ting has detected, identified, located, and mitigated electrical arcing hazards inside of more than 20,000 homes.
Approximately half of the hazards detected on single phase circuits have been found to reside on the opposite phase – as expected.
How is Ting different than an AFCI?
We fully appreciate any solution that helps prevent electrical fires and protect families and homes. Ting provides early detection and alerts you to the precursors to arc faults often well before they escalate to tripping an AFCI breaker.
Additionally, our Fire Safety Team helps pinpoint the source and guides you through resolving the hazard, including working with an electrician if needed. Ting is part of a smart, proactive approach to fire prevention that works alongside other safety measures.
How does Ting know where the hazard is in my home?
While the Ting sensor provides information on the significance and type of hazard, our Fire Safety Engineers are at the heart of identifying & mitigating the hazard. If a hazard is detected in your home, our experienced Fire Safety Team is trained to walk you through pinpointing the device or circuit over-the-phone with simple troubleshooting, and working with an electrician if repairs are necessary.
What data does Ting collect?
Our focus is keeping your family and home safe and data is only shared for the purpose of delivering our service. Personal data is not shared with any entity who is not an essential contractor or service provider to us.
We only share data about Ting-detected events with your insurer if you have received Ting for free through your insurer’s Ting Program. If you purchased Ting independently, we won’t know who your insurer is—that information stays with you! Your safety is our top priority.
Does Ting prevent all electrical fires?
Ting prevents most electrical fires — but not all.
Ting is designed to detect early signs of electrical hazards before they become fires. But like all safety tools, it has limits. Ting can’t prevent sudden, catastrophic events like lightning strikes or power surges that cause instant damage. While it’s proven to prevent 4 out of 5 electrical fires, always trust your senses. If you see, hear, or smell something that concerns you, reach out to us right away.