Today we’re introducing a completely redesigned Ting app that makes electrical fire prevention even more intuitive: every screen, every alert, and every feature has been reimagined to make it easier to understand what’s happening with your home’s electrical health and confidently take the right next step. It’s the most intelligent fire safety experience yet.
The beautifully redesigned experience brings together faster fire hazard resolution, enhanced power outage tracking, deeper visibility into your home’s electrical health, and an all-new Explore hub in one intuitive experience. Whether Ting detects a fire hazard, the power goes out, or you simply want to understand your home’s power quality, the new app helps you focus on what matters and what to do next. The update will begin rolling out to existing users over the next few days.
A more intuitive path from alert to resolution
When Ting detects an electrical fire hazard, every moment matters. That’s why the hazard experience has been completely redesigned with cleaner navigation and the information you need exactly when you need it, helping you understand what’s happening and take the right next step with confidence.
It’s now easier to understand where you are in the resolution process, track your progress, and connect with the Ting Fire Safety Team. The app can now also guide you through personalized troubleshooting, adapting each step based on your responses to help you identify the cause and reach a resolution faster. Together, the app and our electrical experts make it easier to resolve hazards quickly and confidently.
A more intuitive path from alert to resolution
When Ting detects an electrical fire hazard, every moment matters. That’s why the hazard experience has been completely redesigned with cleaner navigation and the information you need exactly when you need it, helping you understand what’s happening and take the right next step with confidence.
It’s now easier to understand where you are in the resolution process, track your progress, and connect with the Ting Fire Safety Team. The app can now also guide you through personalized troubleshooting, adapting each step based on your responses to help you identify the cause and reach a resolution faster. Together, the app and our electrical experts make it easier to resolve hazards quickly and confidently.
Know even more when the power goes out
The redesigned power outage experience gives you a clearer picture of what’s happening before, during, and after an outage. Enhanced outage maps and new restoration updates help you stay even more informed whether you’re home or checking on loved ones. Anyone can download the Ting app and receive free power outage alerts, no Ting sensor required.
A deeper look at your home’s electrical health
The new Ting app gives you even greater visibility into the electrical system powering your home, with key insights where you need them.
New power quality metrics, including Total Harmonic Distortion (THD), reveal when poor power quality may be increasing energy costs or shortening the life of your electronics and appliances.
A deeper look at your home’s electrical health
The new Ting app gives you even greater visibility into the electrical system powering your home, with key insights where you need them.
New power quality metrics, including Total Harmonic Distortion (THD), reveal when poor power quality may be increasing energy costs or shortening the life of your electronics and appliances.
Discover more with Explore
The more you understand about electrical safety, the better prepared you’ll be to help protect your home. “Explore” brings together expert guidance, practical safety tips, Ting Facts, and inspiring customer stories in one cleaner, easier-to-navigate destination to help you become more confident in your home’s electrical safety.
Experience the new Ting app
The new Ting app represents big step forward in making electrical safety more accessible, more intuitive, and more actionable. Combined with the expertise of the Ting Fire Safety Team, it gives you the confidence to better understand your home and take action to help keep your family safe. Watch for the new Ting app over the next few days and take a fresh look at electrical safety.
New to Ting?
Download the app today to receive free power outage alerts – no Ting sensor required.
Ting’s newly redesigned app brings faster hazard resolution, smarter outage tracking, and deeper electrical health insights together in one intuitive experience.
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