Electrical arcing from failing radon pump in attic
“We had experienced a few ‘flaky’ things in our home, which was built in 2013. I was offered the opportunity to get Ting so I jumped on board to have it monitor my home’s electrical network for peace of mind – and thank goodness I did. We installed the Ting device in our home in June. After a couple of months of no issues, Ting detected a clear and present fire hazard inside the radon pump in my attic. Ting even covered the cost of getting it replaced; the Ting technician worked with our electrician to resolve the problem. Without Ting, this would likely have led to a catastrophic fire and loss of our home – or even worse. Thank you Ting! We are big believers in this device!”
Electrical arcing and heat damage in wall at outlet
“We are so grateful that we purchased the Ting Service. It has repaid us many times over and protected our family and home from what could have been a horrible fire. This is amazing technology. We would recommend Ting to anyone what would like peace of mind knowing that Ting is watching over their home’s electrical system.”
Home power quality issues – holding power company accountable
“I wanted send a note on my experience with Ting, as I have actually been able to use this to help with the electric in our home!
We had done some renovations in our home, and that included a lot of newer electric, and redoing current wiring throughout the house. With it being a renovation in an older home, that meant that the electric box was as full as it could be.
We had a couple situations where power went out or lights/appliances flickered and we weren’t sure what that meant. We had called our electric company and they came out, but couldn’t pin point anything the box or on their wiring coming in. They thought it could be the box, but they were not sure. Once we got Ting, those situations where the power flickered happened again, but Ting was able to detect “brown outs.” Now that we had the data and proof we were able to replace our electric box (part of our original plan to do anyway) and watch the Ting data after the fact. Even after a brand new box install, we still had a couple instances of these brown outs. Working with the electrician that helped us install the box, we came to the conclusion to reach out to the electric company.
They came out, and because of Ting, we could narrow it down to the equipment on the poles and worn down wiring to our house by explaining the data and alerts we received by “speaking their language.” We are still working with them, but they have slowly started to replace items leading to our home to see if they help, but they did confirm we had a lot of outdated equipment leading to our home and meter that was on them to replace. Ting helped get that conversation started, and it’s great to be able to understand the data Ting records and quickly gain and understanding of the electric in your home.
While brown outs may not necessarily be a huge danger as some other alerts Ting offers, over time they could be. Even if someone doesn’t know much about electric, Ting makes it easy to understand the “why and how” based on the data they provide, and I think that’s a huge benefit as insured’s could get things checked on and updated without having to pay a dime like in my case.”
Extended power outage, backup generator power quality and notifications
“Last weekend, our area experienced severe winds, resulting in widespread power outages. My Ting unit performed perfectly while we were ‘on generator’ from Saturday morning until Sunday night. Once we got the router energized…interesting how the breaker for the router became a priority when calculating which breakers to turn on while on temporary power, along with the well pump, freezer, etc.
Anyway, the Ting unit had a side benefit…I was able for the first time to monitor the voltage and “quality” of the power coming from the generator! Very interesting to monitor when different systems in the house came on and off.
Phone notifications were flawless, every time I shut down the generator to refuel, etc., I was notified…then on Monday and Tuesday, there were a couple of 10-20 minute interruptions that I would not have known about…
My office was without power as well, I think I need a Ting unit for down here as well! You are spoiling me!”