Ting Home Protection Service
Help protect your family from electrical fires stemming from home wiring, faulty devices/appliances, and poor power quality from your electric utility provider.
$99.00
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PLEASE NOTE: We are currently limiting online orders to a quantity of one per transaction. If you require more than one, please continue with this purchase, and once completed, initiate a new purchase. We apologize for the inconvenience.
Includes:
Try Ting Risk-Free. Once you receive your Ting Sensor, download the Ting Sensor app and follow the prompts. Within a few minutes, you're on your way to helping prevent electrical fires across your home. The Ting Fire Safety Team is behind you 24 x 7 x 365 in the event an electrical fire hazard is detected, and our Customer Support Team is here for you if you have a question or need assistance. Read more...
Description
With Ting, you get leading-edge science with a seamless design for a smarter, safer home.
Ting is a revolutionary smart home monitoring service that helps you protect your family and home from the most devastating type of home fire – and is based on several years of development by some of the brightest minds in atmospheric lightning and electromagnetic science.
Reduce your worry about electrical fire hazards that may develop in your electrical system and the systems and appliances you have plugged into it. As well, stop wondering if your electric utility is sending quality power into your home.
Download the Ting Sensor app and follow the instructions. Within 2 minutes, you’re on your way to helping prevent electrical fires across your home. Ting also identifies electrical utility power issues, helping you prevent device damage and other safety issues within your home and in the community.
While working to keep you safe, the companion Ting Sensor app keeps you in the know about important events. The Ting Fire Safety Team is behind you 24 x 7 x 365 in the event an electrical fire hazard is detected, and our Customer Support Team is here for you if you have a question or need assistance.
The Ting sensor is proudly designed in the U.S.A.
The Ting Sensor App is designed and built in the U.S.A.
Our Monitoring Team is entirely based in the U.S.A.
Features
Key Features:
- One (1) Ting plug-in sensor¹: DIY, no professional installation required
- Companion smartphone app on iOS or Android
- 1st Year of Ting Monitoring Service (*see details below)
Note – if you received Ting through your insurance company, please refer to their program details for the length of Service - $1,000 remediation credit
- Lifetime sensor warranty
Details:
- 24 x 7 x 365 monitoring and hazard detection for your home’s electrical system and devices connected to it
- Live Ting Agent contact in the event of a suspected electrical fire hazard
- $1,000 service credit for electrical hazard remediation – we cover the cost of repair²
- Remediation coordination by Ting Fire Safety Team and access to Ting-Certified Electrician Network
- Lifetime Ting sensor hardware warranty²
- Real-time notifications via companion app: electrical fire hazard, power outage and restoration, power sags and surges, internet outages, and more.
- *Annual monitoring service included for the first year; fee is just $49 after the first year, billed annually
Note – if you received Ting through your insurance company, this annual service fee does not apply. Please refer to your insurance company’s program details. - The Ting Sensor is proudly UL approved3 and FCC Certified
- 30-day money-back guarantee – try Ting risk-free4
1 Most homes require only one Ting Sensor. Click here to see if you may need more than one for your home.
2 Terms and conditions apply, see terms of use.
3 The Ting sensor has been investigated with respect to risk of fire, shock and injury to persons. UL does not investigate Ting’s efficacy or performance.
4 Terms and conditions apply, please see our return policy.
DIY Installation
Ting is a snap to install.
What is needed:
- An available indoor outlet, preferably in a less-used part of the home. Ting will be plugged directly into the outlet.
- Broadband Internet service – required for your Ting Sensor to securely communicate with the Ting cloud servers. Learn more here about Internet requirements.
- Wireless (Wi-Fi) network access – you’ll be prompted to select your wireless network and authenticate to connect your Ting Sensor. Learn more here about Wi-Fi requirements.
- Whisker Labs Ting Sensor smartphone app downloaded to your iOS or Android phone or tablet
- Your email at the ready – a verification code will be sent to the email you specify during setup (check your spam folder if you don’t readily see it)
- No batteries (ever)
Instructions:
- Download the Ting Sensor app.
- Locate your desired outlet for Ting; Outlet extenders, power strips, or extension cords should not be used. Please do not plug in your Ting Sensor until prompted by the installation process in the Ting Sensor app.
- Launch the app and follow the registration and installation process – you’ll plug the Ting Sensor directly into the outlet when prompted by the app.
Refer to the Ting Manual included with your Ting Sensor, or click here to view it online.
Specifications
Ting Sensor
Ratings
Voltage: 120VAC
Frequency: 60Hz
Current:
0.050A typical, 0.120A Max (Models WL-T-3000-R04 and R05)
0.030A (Model WL-T-3000-R07)
Voltage Fluctuations: +/- 10% of nominal voltage
Overvoltage: Overvoltage Category II
Radio
Standard: Wi-Fi – 802.11b/g/n
Frequency: 2.4GHz
Environmental
Operating Temperature: 5C to 45C
Storage Temperature: 0C to 60C
Humidity Range: 0-80% RH
Max Altitude: 2000m
Pollution Degree: 2
Mechanical
4.11” x 2.23” x 1.52”, 5oz
Compliance
Safety Standard: UL 61010-1
Radio: FCC, FCC ID:
Contains 2AQNW-TINGM1 (Model WL-T-3000-R04 )
Contains O7P-4343 (Models WL-T-3000-R05 and -R07)
Our Commitment
For well over 125 years, electricity has fueled our lives. Still, it has also proven to be both mysterious and often dangerous – taking the form of silent and horrible fires that catch homeowners off guard. As it turns out, each hidden electrical fault generates unique but exceedingly tiny signals that indicate something’s not right. Up until now, these signals were largely undetectable, let alone from a simple plug-in sensor.
Our passion and our purpose were solidified by a devastating electrical fire experienced within our Whisker Labs family. Quite simply, we want to help put an end to electrical fires.
We’re thrilled about how Ting has performed for homeowners to date. However, we recognize Ting’s technology is different from other smart home technology such as video doorbells and smart thermostats. Ting is the first major development in fire safety since smoke detectors’ mass-production in the 1970s – a statement we wouldn’t be able to make if we had not created Ting to provide a very simple user experience. And one that is designed to perform for the life of your home.
Your Safety
- We take seriously your decision to help protect your family and home with Ting.
- Our mission is wholly focused on your safety by helping prevent the most devastating type of home fire.
- We would never share technology with homeowners if it were not proven, safe, and easy to implement. We’ve leveraged nearly two decades of research and testing into the development of Ting.
- Equally, we would never share technology that irritates. Ting expertly distinguishes between everyday ‘man-made’ arcing (motors, switches) and arcing ‘in the wild’ from true hazards – so you won’t be bothered with nuisance alarms.
Your Privacy
- We hold solemn our responsibility to safeguard your privacy. This begins with our ‘security by design’ approach and is bolstered by our privacy policy.
- We are not in the business of selling your personal data to 3rd parties. Ting protects our homes as well – and we wouldn’t want our data shared, either.
- We are not in the business of employing your data in the service of anything outside of hazard detection, prevention, and safety.
- Important resources where you can learn more:
- Frequently-asked questions about security
- Our privacy policy
- For California residents, our CA privacy disclosures can be found here. NOTE: This is a great resource for all customers looking for a simpler representation of our privacy policy.
Our Transparency
- You can always expect transparency and honesty from us; we recognize we must earn your trust every day.
- Zero conflicts of interest. We are in the business of providing peace of mind, not generating referrals for contractors.
- Our Ting-certified contractor network consists of local, reputable contractors that you may recognize. This network is fully independent: there are no incentives or ‘side agreements’.
- Our contractors are well-versed on Ting and are (and must remain) in good standing with the business community and homeowners at large.
- Your service includes a credit to apply towards contractor labor should a fire hazard require a licensed electrician. Not all hazards necessitate an electrician.
- We never send a contractor without first working with you and only then, if we have your approval. Our customer testimonials highlight this key distinction.
Share your thoughts!
Let us know what you think...
What others are saying
What you'll need for Ting service in your home
Broadband internet
service in your home
(excludes satellite, dial-up or metro Wi-Fi)
Wireless home network
for your Ting Sensor
(must be secure, open Wi-Fi is not supported)
Smartphone* to run the
Ting Sensor app
(*Apple, Android or Apple iPad)
Our Promise:
We're confident you'll enjoy increased peace of mind with Ting. If you are unhappy with the service for any reason we will gladly issue a full refund within 30 days of service activation*
*Conditions apply. Please see our Return Policy.
*The Ting sensor has been investigated with respect to risk of fire, shock and injury to persons. UL does not investigate Ting's efficacy or performance.
Derek –
I saw that the Ting sensor has been sending me power spike notifications, but I didn’t know what to do with that information. I appreciate the email explaining possible issues and what my next steps would be. I called my power company who sent someone out to take a look at my line and it turns out there was an issue! They will be sending an engineer out soon to replace the line to my house. Thank you and everyone at Whisker Labs for the work that you do to keep people safe!
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Dana Black –
Install took under a minute. After first install I decided to move a sensor to another room and it connected seamlessly. Much easier to install and set up than any other smart device in my house, which are mostly Nest products.
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Matt C. –
It is scary to think that we had wires inside of our wall that were arcing and could have started a fire at any time. Ting identified the hazard and the Ting electrician was able to quickly come in and fix it. My wife and I are grateful that Ting helped keep our family safe.
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Mike B. –
I was very happy to learn that Ting identified the arcing from my failing sump pump. The team reached out to notify me of the issue. I was glad that it was not a fire hazard, and equally glad Ting helped me avoid the potential of a flooded basement.
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Don Mathes –
can sign up but appwill not run
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Ting Service Team (verified owner) –
Hi Don – Our apologies for any confusion, the app requires a Ting Sensor and service plan. Thanks for your interest in Ting, we hope you come back and try Ting!
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Ben –
The Ting Service Team contacted me because an electrical fire hazard had been identified in my home. Based on intelligence Ting had gathered, it took 10 short minutes to confirm that the hazard was in the ceiling fan/light in our baby’s bedroom. After I purchased a new ceiling fan/light unit, the Ting Service Team promptly scheduled and electrician to remove the old unit and properly install the new unit at no additional cost to me. My family and I are very grateful that Ting prevented a potentially catastrophic fire in our home.
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Michael S. –
This sensor is going to be a game changer if it can reliably detect issues that cause electrical fires! The install was easier than most smart home products I’ve wired up in my house and the app is simple and easy to navigate. It’s been a few weeks and no issues detected (knock on wood) but I feel safer having this monitoring my home.
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Kadivar –
Super easy to install and a great product. I can rest assured that Ting is watching out for me on things I wouldn’t ever know until it’s too late.
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Jcjjm –
Still early, but seems like a good service. Easy and simple, reduces my worry. As promised, it is by far the easiest installation of a smart sensor. My home is only 15 years old, however I do worry about the electrical work that was done when it was built, and also the work that was done as part of renovations. As well, it’s nice to know that the sensor can see electrical faults stemming from devices connected to my electrical system. Nice to know science and tech continue to push safety innovations like this to help us see what is otherwise ‘invisible’ to us.
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Darman34 –
My Father and I did the electrical work on our addition, and though he is a licensed electrician, I was always nervous that some of my workmanship would cause problems in the future. Installed Ting, and I now feel confident that there are no problems lurking in my wiring! I love the peace of mind it provides!
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Joe the 567890 –
So easy and smart! Ting is the easiest connect home device I have ever installed. It is great to know that Ting is watching out for electrical fire hazards and keeping my family safe. Ting really brings peace of mind.
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Leather C. –
The DIY install process was very quick and easy. My home experienced a power brownout last night, and I had a notification on my phone within seconds of when the lights stopped flickering. The Whisker Labs Ting is at the cutting edge of preventative fire safety.
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hcaeb2019 –
The installation process was so simple for such a great piece of technology!! This gives me peace of mind knowing that my house is being monitored for preventative issues that could be lurking in the house.
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Adam B. –
Really simple installation; the device even reconnected to my internet automatically after I moved it. The Ting sensor provides some peace of mind for my family, especially since we live in an older house.
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Don –
Simple, fast installation. Great tool for peace of mind against electical fires and home safety!
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Chris –
Living in a circa 1800s farmhouse, my family and I have always been concerned about the potential for electrical hazards with our older wiring. Shortly after setting up my Ting sensor, the Ting app quickly notified me of a potential electrical fire hazard. The Ting Service team called and we quickly isolated the source of the arcing hazard to an old chandelier in our dining room. I hate to think of what this could have become if not discovered by Ting. My family and I will rest easy knowing this hazard has been fixed, and Ting will keep watch over our house going forward. Bravo Ting!
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Heather –
After moving into our current home, we experienced unusual maintenance issues throughout our home. When Ting became available, I considered it an opportunity to learn a little more about our house. I never expected Ting would actually detect a potential hazard. But, after a few months of collecting data on my house, the Ting team reached out to me to address a potential hazard in my house. Ting covered the cost of a local electrician to came in and confirm the cause of the arcing it had identified. The electrician found that I had a bad breaker in my breaker panel. When removed, it was evident the breaker was producing heat and corroding in a way that could eventually lead to a fire. I am so thankful we tried Ting. If a fire had developed in the breaker panel, it could have quickly spread to wiring throughout the house. I am amazed at the innovative step Ting is making in-home fire safety and I am grateful that it prevented a potentially catastrophic fire in my home. I truly believe this product is just as important as smoke detectors or fire extinguishers in the home. It provides the advantage of being able to detect potential hazards before they cause a fire. It gives me peace of mind that someone is watching over parts of my house that I cannot see, to help keep my family and home safe.
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Josh –
I wanted send a note on my experience with Ting, as I have actually been able to use this to help with the electric in our home! We had done some renovations in our home, and that included a lot of newer electric, and redoing current wiring throughout the house. With it being a renovation in an older home, that meant that the electric box was as full as it could be. We had a couple situations where power went out or lights/appliances flickered and we weren’t sure what that meant. We had called our electric company and they came out, but couldn’t pin point anything the box or on their wiring coming in. They thought it could be the box, but they were not sure. Once we got Ting, those situations where the power flickered happened again, but Ting was able to detect “brown outs.” Now that we had the data and proof we were able to replace our electric box (part of our original plan to do anyway) and watch the Ting data after the fact. Even after a brand new box install, we still had a couple instances of these brown outs. Working with the electrician that helped us install the box, we came to the conclusion to reach out to the electric company. They came out, and because of Ting, we could narrow it down to the equipment on the poles and worn down wiring to our house by explaining the data and alerts we received by “speaking their language.” We are still working with them, but they have slowly started to replace items leading to our home to see if they help, but they did confirm we had a lot of outdated equipment leading to our home and meter that was on them to replace. Ting helped get that conversation started, and it’s great to be able to understand the data Ting records and quickly gain and understanding of the electric in your home. While brown outs may not necessarily be a huge danger as some other alerts Ting offers, over time they could be. Even if someone doesn’t know much about electric, Ting makes it easy to understand the “why and how” based on the data they provide, and I think that’s a huge benefit as insured’s could get things checked on and updated without having to pay a dime like in my case.
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Kevin –
We had only activated the Ting service days before, so we were surprised and somewhat alarmed when alerted to a potential electrical fire hazard in our home. The Ting Service Team contacted us, and calmly handled the situation. Ting dispatched technicians the next day; they determined the hazardous arcing signals were from our sump pump, which was failing and operating well above average temperatures. Not only did this present a potential fire hazard, but it also could have resulted in our basement flooding during wet weather. The Ting service credit covered all the labor costs associated with work to replace the sump pump. We are delighted that Ting delivered on its promise of peace of mind with early detection – preventing a potentially catastrophic fire in our home and protecting our family. What a fantastic innovation in fire safety. Thank you, Ting!
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Kevin H. –
Last weekend, our area experienced severe winds, resulting in widespread power outages. My Ting unit performed perfectly while we were “on generator” from Saturday morning until Sunday night. Once we got the router energized…interesting how the breaker for the router became a priority when calculating which breakers to turn on while on temporary power, along with the well pump, freezer, etc. Anyway, the Ting unit had a side benefit…I was able for the first time to monitor the voltage and “quality” of the power coming from the generator! Very interesting to monitor when different systems in the house came on and off. Phone notifications were flawless, every time I shut down the generator to refuel, etc., I was notified…then on Monday and Tuesday, there were a couple of 10-20 minute interruptions that I would not have known about… My office was without power as well, I think I need a Ting unit for down here as well! You are spoiling me!
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Sid –
I installed ting on 7/30/19 it showed power burnout off and on and power outage as well as many power surges, I received 28 notifications from 7/30/19 to 8/14/19. My lights would dim often like in the olds day of growing up. I finally call the power company and had them check my transformer and sure enough they did something and so far for the last 3 days I have received NO notification from TING on my iPhone. Great product.
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Dale –
My HVAC technician was just here and indeed we had a capacitor failing. Thanks to this app I was able to have the repair done prior to complete failure and while still under warranty!
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Matt D. –
We are so grateful that we purchased the Ting Service. It has repaid us many times over and protected our family and home from what could have been a horrible fire. This is amazing technology! We would recommend Ting to anyone what would like peace of mind knowing that Ting is watching over their homes electrical system.
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Deb –
We had experienced a few ‘flaky’ things in our home, which was built in 2013. I was offered the opportunity to get Ting so I jumped on board to have it monitor my home’s electrical network for peace of mind – and thank goodness I did. We installed the Ting device in our home in June. After a couple of months of no issues, Ting detected a clear and present fire hazard inside the radon pump in my attic. Ting even covered the cost of getting it replaced; the Ting technician worked with our electrician to resolve the problem. Without Ting, this would likely have led to a catastrophic fire and loss of our home – or even worse. Thank you Ting! We are big believers in this device!
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Scott –
I forwarded your information to our electric company, and after some delay (it is impossible to speak to a human at the electric company…), they put me in touch with an engineer. The engineer installed a monitor at our meter, and determined that the fluctuation was indeed originating outside of the house.They sent a crew out today, and determined that the problem was with the connection to the meter. They replaced those connections, and said we should be ok now. Thank you for your help in getting this taken care of!
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Anonymous –
Not only knowing when there are power issues at home, it will let you know when your internet is down or your power goes out.
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Anonymous –
I LOVE my Ting. It gives me peace of mind when I am away on business travel. Its great knowing my wife and dog are safe at home! When we first moved in our old 1900 city row home we had some issues with outlets intermittently going out. When my neighbor, who is luckily an electrician came to find and fix the issue (before I knew about Ting) I watched as he found loose connections behind all of those outlets as well as a sparking light switch! Shortly thereafter, I found out about Ting and immediately purchased to ensure if anything else ever happened in my home, that I would know about it! I recommend this to everyone I know!
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Anonymous –
Simple to setup, a ton of information about your electrical system and internet all in an easy to use app on your phone.
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Anonymous –
Even though we have not had any “incidents,” it gives me peace of mind to know that my house is running in a normal range! It is also fun to keep track of our energy usage and to see how something as simple as flipping on a light switch affects the charts!
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Anonymous –
They have made me more aware of the safety in my house.
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Anonymous –
5 of 5
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Anonymous –
Helpful insight to know that my home doesn’t have unseen electrical problems.
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Anonymous –
It has given me peace of mind that there are no electrical issues with the wiring in my house. Also convenient to know when my electricity and/or internet goes out in my house when I am not at home.
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Anonymous –
I think it is great! Thankfully it has not had to detect anything but I love the security of knowing it will!
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Anonymous –
I own an older home of which I’m not the original owner; therefore, I don’t know the status of the home’s wiring. Ting has helped to ease my mind about any potential electrical hazards in my home; great peace of mind!
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Anonymous –
5 stars
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Shawn W. –
I GIVE TING FIVE STARS. I am very pleased and will recommend Ting to others.
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Mark Ramsey –
We had lights in our home that would dim and get brighter.
We had Ting installed and it detected a problem immediately. Turned out the utility wire running into my utility box mounted on the house was the source of the problem. I called the utility co. and they came and fixed it. Ting is worth every penny and then some.
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Sean Burton –
The sensor is good but this app has issues. It keeps telling me that I have notifications but there is nothing there. It also thinks that I live in a 2 story house but my house is a one story.
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Joe McNulty (verified owner) –
Sean, thank you very much for sharing! We value your feedback and appreciate your thoughts. Yes, there was a bug with Android and notifications; this was addressed in a recent app update.
Regarding the home screen, the app is performing correctly. The Ting sensor does not ascertain your home’s shape or size. Importantly, the app home screen is a general representation of a residence; we designed it to provide our customers peace of mind that Ting is at work and watching over the home – regardless of its shape or construction. We are however looking at home screen user-customization in the future.
Thank you again!
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Darlene Housewright –
I had a power outage and wasn’t aware of it until Ting notified me. I had just stepped outside my home, when my phone notified me of the outage. I went back in, sure enough everything had gone down. The outage lasted for about 10 minutes, but I loved being aware of the outage, because I was already making plans of what needed to be done, should it be out for a long period of time.
Living in a home that is over 65 years old, having Ting gives me a secure feeling that the electrical wiring in my home, is safe.
Peace of mind is everything; especially when it comes to safety.
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Gary M. –
I was notified of a dangerous condition via the app and then a follow up from a Ting team member. They advised I call our provider to address the issue. Our supply line had been chewed by squirrels and it could’ve been a disastrous situation without Ting’s notification. I also greatly appreciate the regular updates. I find great comfort in knowing the status of our electrical system at any time I wish.
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Ron –
I am very happy with the informative features of my Ting sensor. Taking just a little time to read the information provided in weekly summary emails is a great way to view many options available to me regarding my electrical service. They even include a problem report template which should improve repair response time.
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Kirk Sampson –
It was 3:00 AM on April 25th 2021 when I received a phone call from my neighbor advising me that my barn was on fire. The adrenaline reaction was instantaneous as I ran to make sure the horses were OK. The intensity of the fire was incredible and thankfully the horses had open stalls to the dry lot where they could escape the flames. Needless to say it was a harrowing experience that led to the question “Why?” Our barn was less than 8 years old and state of the art. After full investigation it came down to one thing. A variable speed fan switch. The pole upon which it was mounted was burnt to the ground unlike the others. The switch had not been touched for months since we were just coming out of the cold season. We do not know if the switch was defective, whether the wiring became loose or if the switch had not been turned completely off; but I am sure that had we had a Ting detector on the circuit we would have been alerted before the fire occurred. My insurer incurred a significant loss in covering under the policy. When I was subsequently offered a Ting detector I snatched it up. I have since added a WiFi booster to the new barn and sleep well again.
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Ryan –
For the last few months we have been experiencing flickering lights and brown out notifications from ting in our new home. Today we decided to call them after the worst flickering we have ever experienced. After a little testing, they recommended calling our electric company as it seemed to be an issue outside of our home. The electric company confirmed it was an issue with the transformer near our home that was causing the issue. Ting called us while we were waiting for the electric company to let us know that there was arcing from outside of our house, most likely from the faulty transformer. Great service as it saved us from a costly electrician bill (but a thousand is covered by ting! ;)) for an issue caused by the power company!
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Richard C. Barr –
During the freeze in Texas in 2021, the day it was the coldest February 15th, we had a fire at our home, it was horrible. The whole roof with all the rafters had to be replaced along with much of the wiring that ran through my attic, plumbing, insulation, pretty much everything up there in the attic had to be replaced. I am a well versed person with electrical, plumbing, framing, name it. The one thing I did not have time to do was double check during the rebuild was all the new wiring, “this drove me crazy”. Then while logged into my insurance company portal one day I see Ting Fire, an offering from my insurance company. I jumped on it. To say it gives me “peace of mind” does not come close. Not only would I recommend this device for folks with similar issues, I recommend this device and service to everyone.
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John R –
As a construction engineer, I knew nothing about this device until State Farm offered. I’ve seen thousands of electrical hazards over a long career and several home purchases. I love the near-magical, creative approach that so clearly and continuously watches over my family’s home.
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