Whisker Labs Reaches Significant Fire Prevention Milestone with 1 Million Ting Sensors Shipped to Homes Across the Country
Ting, the only fire prevention sensor and service on the market, has expanded rapidly to help protect families and homes from devastating electrical fires.
GERMANTOWN, MARYLAND – (October 14, 2024): Whisker Labs, creator of the groundbreaking Ting fire prevention technology, proudly announces that it has now reached 1 million homes, marking a major advancement in fire safety. Since its introduction to the market in 2020, Ting has grown rapidly, helping families prevent potentially devastating fires before they start. This milestone coincides perfectly with October’s Fire Prevention Month, underscoring the critical need for proactive fire safety.
Revolutionizing Fire Prevention
Unlike traditional fire safety tools such as smoke detectors or fire extinguishers that take effect after a fire starts, Ting helps prevent fires before they happen. Its compact, plug-in sensor continuously monitors a home’s electrical network, detecting hidden hazards that lead to devastating fires. Though incredibly simple to install and use, Ting leverages advanced AI to analyze 30 million electrical signals per second, enabling hazard detection with unmatched precision and speed.
Ting is proven to prevent ~80% of home electrical fires and its impact is evident in the lives already saved. Whisker Labs has documented over 15,000 instances where Ting has identified and resolved hazards before a fire could start. Stories from homeowners like Martha in Fulton, MO illustrate this impact:
“Installation is a breeze and interesting seeing the information live! Everything was smooth for the first 6 months. The Ting sensor then noticed arcing. After being contacted by Ting, they were able to pinpoint an area of concern and scheduled the repairs directly with the electrician. It ended up being the main breaker to the point the wire was burnt. He replaced the breaker. A few days after the repair, I received notice there was no more arcing and it was all back to normal. Payment was made directly to the electrician with no out of pocket expenses for me. Seeing how hot the panel got, the monitoring, and prompt repairs definitely avoided what could have been a major catastrophe.”
Similarly, Gabrielle in Kirkland, WA, experienced firsthand the value of early detection and prevention provided by Ting:
“I installed my Ting. Everything was going great for a couple of months until I received a warning on my Ting app. [Ting] suggested I call the power company because it was serious. The power company was out within an hour [and found] wire arcing happening on the neutral wire on the meter outside my house. The good news was that it was caught in time and we didn’t have a devastating fire that would have most likely burned the house to the ground in a matter of minutes with the wire arcing like it did. The people at Whiskers Lab were amazing and kept in contact with me throughout the whole process and checked up on us after all the work was done. My family is forever grateful.“
The Fastest Growing Predict-and-Prevent Insurance Program
Ting is trusted by a rapidly growing family of more than 20 leading insurance carriers across the nation, who provide Ting at no cost to their customers. Ting is proven to economically reduce fire claims and provide an engaging prevention service to policyholders. Through these fire safety programs, Ting is reaching 50,000 new homes every month—an adoption rate unmatched by any other IoT solution preventing home perils.
“Prevention is a win for everyone—it keeps families safe while delivering a positive return on investment for our insurance partners,” said Bob Marshall, co-founder and CEO of Whisker Labs. “By providing Ting for free, insurers reduce claims while strengthening customer relationships by offering an engaging, proactive solution. This unique approach has enabled Ting to set a new standard for IoT-based loss prevention.”
Understanding the Power Grid Like Never Before
Beyond its fire prevention capabilities, Ting is also transforming how the U.S. electrical grid is measured and monitored. With sensors distributed throughout the country, the Ting Sensor Network now provides unprecedented insights into grid reliability and safety. This valuable data enables stakeholders to proactively address problems before catastrophes like wildfires spark and is being used for relief efforts after massive storm-induced power outages through hyperlocal power status updates made available to the general public.
Looking Ahead
“Reaching one million homes so quickly is truly a remarkable milestone, and we couldn’t be more grateful for the trust so many families have placed in us to help protect their homes,” says Marshall. “We’re incredibly proud, and with the support of our partners and the entire Ting community, we’re excited to bring Ting to even more homes. Together, we’re making communities safer one Ting sensor at a time.”
About Whisker Labs
Whisker Labs develops cutting-edge sensor technology to protect families, homes, and communities by predicting and preventing electrical fires while also monitoring the resiliency and safety of the U.S. electrical grid. Through a single, DIY sensor plugged into a wall outlet, Ting, Whisker Labs’ flagship solution, enables intelligent detection, localization, and mitigation of hazards before they can start a fire. As one of the fastest growing grid IoT networks, Ting is proven to prevent 4 out 5 home electrical fires, reducing home fire losses and saving lives across the U.S. every day. For more information visit whiskerlabs.com.